ACG TM1 Remote Support
Just when you get someone up to speed on your TM1 system, your employee changes roles. Does this sound familiar? IT departments are constantly faced with the challenges of retraining internal staff with limited TM1 technology skillsets.
As with any niche technology, there is typically a limited knowledge base within a company’s IT department for that skillset. Because of this, there is an inherent challenge with providing consistent high quality system support and enhancement services to the business for these technologies.
ACG’s TM1 Remote Support service allows a client’s TM1 Analytical Server and the respective applications environment to be monitored and professionally managed from a US based location. This service ensures the TM1 databases and associated applications continue to run properly and efficiently over time.
Why Use ACG Remote TM1 Support?
Reduce Costs—Don’t use full time staff for part-time work! ACG takes on the burden of training TM1 staff, funding employee benefits, and all related costs of having an employee.
Mitigate Risk—Don’t rely on a single TM1 Administrator! Add another level of competence to your infrastructure with a team of TM1 professionals who can service your applications.
Improve Quality—Our support personnel are business professionals with extensive functional and industry related experience focusing on TM1 systems all day every day.
Fast-Track Problem Resolution—Improve response times for user requests and performance related issues by leveraging a support team focused 100% on TM1 support.